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Order Manager/E-Commerce
Order Manager makes the ordering process for distributors and customers simple and fast. Your success depends on your products being shipped accurately and quickly. With Order Manager, you can ensure all orders are processed properly because your orders are tracked from the moment they are placed until they leave the warehouse. Ordering can be processed through a variety of channels, including internet (e-commerce), telephone, mail, fax and walk-ins. Backorder warnings alert you when stock is unavailable or running low.
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Reorders or repeat business is also made hassle free by offering “One-Click” ordering for registered distributors and customers. This benefit simplifies the order process for your most valued customers and helps increase sales activity.
Returns, Replacements & Exchanges
Product returns present two problems: processing the returned product and recapturing commissions already paid. If you have to do these functions manually, they can consume a lot of valuable time and energy. With Order Manager, you can easily cycle return products back into your inventory and make adjustments to commissions or bonuses paid. Order Manager automatically calculates the price for each returned item based on the original price paid, computes the tax amount (if any) and sets up the return for automatic commission and volume adjustments. Returned orders are directly linked to all related transactions, including sales orders, payments, invoices, packing slips, etc.
Sales Tax Support
Order Manager automatically calculates the proper tax on all orders including U.S. Sales Tax, Canadian GST and VAT.
Shipping & Fulfillment
Order Manager simplifies your product fulfillment process. If you are performing your own product fulfillment, simply print out the shipping labels and packing slips from within Order Manager. If you are outsourcing your fulfillment, Order Manager will automatically send a batch file containing order information to your fulfillment company at predetermined times you specify.
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